What potential issue is the user experiencing with the FTP server check using PHP?

The potential issue the user is experiencing with the FTP server check using PHP could be related to the FTP extension not being enabled in PHP. To solve this issue, the user needs to enable the FTP extension in their PHP configuration file (php.ini) by uncommenting or adding the line `extension=ftp` and then restart the web server.

// Check if the FTP extension is enabled
if (!extension_loaded('ftp')) {
    echo "FTP extension is not enabled in PHP configuration.";
} else {
    // FTP server check code here
}